Contact Us

Frequently Asked QuestionsIf you are having difficulty with your account, and cannot find the answer in our Support and FAQ pages, you may email customer support. You will get a response within 24 hours. Normally, it is much faster than that during business hours.


SwissDisk Customer Support Center


Please note that we cannot give you your password. If you've forgotten it, you cannot access your storage space. As a last resort, you can request that we reset your password, so that you can login to your account. We can also erase and restore a new SwissDisk storage for you, but we can NOT retrieve your old files for you. Losing your password is as good as losing the combination to an unbreakable safe. There's nothing we can do to help you with this.

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Secure Online Storage

My SwissDisk

Documents to Go Securely

Road-Warrior Mobilility SpecialDo you use a Smartphone, PDA, BlackBerry or Handheld Computer? If so, SwissDisk's encrypted online storage solutions gives your Documents To Go the level of security you need for your files while traveling.

Learn more about what SwissDisk can do for mobile professionals by visiting our Support Center and relating How To articles or Signup Today for our mobility value bundle that provides the following services:

  • 100 Megabytes of Encrypted Online Storage
  • Security and Confidentiality of Your Data
  • 24/7 Global Access to Your On The Go Documents
  • No Synchronization Hassles